Automatic Renewals

Eligible items will be renewed up to three times. Please note: renewals limits have been reduced from six to three.

Most physical items (e.g., books, DVDs, audiobooks, magazines, etc.) are eligible for up to three automatic renewals unless another customer has placed the item on hold or your account is blocked due to fees of $50.00 or more.

Items that have already been renewed three times will not be renewed. Any items with a hold placed by another customer will not be renewed.

In addition, items that are not eligible for renewal include Interlibrary Loan, Hear & Now Collection, Lucky Day Collection, some Prospector items, some Gadgets & Things, and digital content downloaded from Libby, hoopla, and similar services.

No. Eligible items are renewed the day before the item is due, but the new due date is calculated using the original due date. Renewal periods will be the same length as the original loan period.

If you have chosen to receive notices by email, you will get a notice one day prior to the due date that items have been renewed. The notice will provide the new due date for each item. You will also be notified of any items that weren't renewed because of holds placed by another customer or the item is out of renewals.

To ensure you receive these notices, check that your email address is current in your account or add an email address using the "Edit Account" button. You can review and update your personal information through your online library account (My Account), by calling the Answer Center, or visiting the library for assistance.

Add or update an email address using the "Edit Account" button under "My Account" at PoudreLibraries.org. You can also contact the Answer Center or visit the library for assistance.

No. At this time, SMS text notices cannot include information about auto-renewals. If you use Text Alerts, you will need to call the Answer Center or log in to your account to check due dates and auto-renewals.

Yes.

1. Click on My Account.
2. Type in the entire barcode number from your library card with no spaces in the first box.
3. Type your 4-digit PIN in the next box.
4. Click on the 'Submit' button.
5. Click on the link that says Items currently checked out.
6. You may wish to click on the Sort by Due Date button to show which items are due the soonest.
7. You will see a list of your currently checked out items and their due dates.
8. Click in the boxes to the left of the titles that you want to renew. Checkmarks will appear in all of the boxes that you click in.
9. Click on the Renew Marked button.
10. You will see a message that says "These items will be renewed. Do you wish to proceed?" Click "Yes."
11. The Status for all of the renewed items will say RENEWED Now due___DATE___ . The new due date will be three weeks from the day that you renew the item, not three weeks from the original due date. Renewals are the same length as the original loan period.
12. You can renew items that are overdue.

13. Items will not be renewed if:

    You have already renewed them 3 times.

    A hold has been placed on the item and someone is waiting for it.

    You have over $50.00 in fees on your card.

    A block/message has been placed on your card. Call (970) 221-6740 to inquire about the block.

No, not at this time.