Never miss a hold notice! You can sign up for text alerts for your library card. We'll let you know when your holds are available for pickup, and when items are due or overdue.
How Do I Sign Up?
For Englishtext SIGNUP to 844-203-5201
For Spanishtext REGISTRESE to 844-203-5201
When prompted, enter your library card number (full number with no spaces) and 4 digit PIN
What kinds of notifications will I get?
Once signed up, you will automatically receive notifications about holds, overdue items, and renewals.
Text notifications apply to physical items only. Notifications for digital items are delivered via email.
How do I use the service?
Use keyword commands to check the status of your library account. Some frequently used keywords:
MYBOOKS: Inquire about the status of all of your library items.
HL: Get a list of holds that are ready to pick up.
RHL: Get a list of holds expiring soon.
RI: Get a list of items that are coming due and that cannot be renewed.
Yes. Texting the keyword to 844-203-5201 will turn off that type of notice. Text the keyword again to turn the notifications back on.
English Command
Spanish Command
Description
HOLDS
MANTENER
Hold notices Opt In/Out*
OVERDUE
ATRASADO
Overdue notice Opt In/Out*
RENEW
RENOVAR
Renew notices Opt In/Out*
NOTICES
AVISOS
Current status of all your Opt In/Out services
* You receive these notices by default. You may choose to opt out and opt in at any time.
Keyword List (English)
ADDCARD: Add a secondary library card to your notification account
DROPCARD: Remove a secondary library card (you will still receive notices for the primary library card)
MYCARDS: Generates a numbered list of the barcodes currently registered to your phone
IOWEU: See the current fees total on your account
SWITCHPHONE: Change the phone number receiving texts
RESEND: Resend the last message
HELP: Get help with a command. (e.g., type HELP CHX to get help with that command)
QUIT or STOP: Stop receiving text alerts and quit the messaging service
CHX: Cancel hold items
RA: Service will attempt to renew all items and will reply with a list of items that were successfully and unsuccessfully renewed
OL: Generates a numbered list of all overdue items eligible for renewal
OA: Service will attempt to renew all overdue items and will reply with a list of items that were successfully and unsuccessfully renewed
MYBOOKS: Inquire about the status of all of your library items
HL: Get a list of holds that are ready to pick up
RHL: Get a list of holds expiring soon
RI: Get a list of items that are coming due and that cannot be renewed
RL: Generates a numbered list of renewable items
Lista de palabras clave (Español)
Nota: En algunos casos, las palabras clave siempre están en inglés.
ADDCARD: Agregar una tarjeta de biblioteca secundaria a tu cuenta de avisos
DROPCARD: Quitar una tarjeta de biblioteca secundaria (aún recibirás avisos para tu tarjeta de biblioteca principal)
MYCARDS: Generar una lista numerada de los códigos de barras actualmente registrados en tu teléfono
TEDEBO: Consultar el total de tarifas vigentes en tu cuenta
CAMBIARTELEFONO: Cambiar el número de teléfono que recibe mensajes
REENVIAR: Pedir que se envíe nuevamente el último mensaje
HELP: Obtener ayuda con un comando (por ejemplo, escribe HELP CHX para obtener ayuda con el comando CHX)
SALIR: Dejar de recibir avisos de texto y terminar el servicio de mensajería SMS
CHX: Cancelar un artículo reservado
RA: El servicio intentará renovar todos tus artículos y responderá con una lista de artículos que se renovaron con éxito y los que no
OL: Generar una lista numerada de todos los artículos atrasados elegibles para renovación
OA: El servicio intentará renovar todos tus artículos atrasados y responderá con una lista de elementos que se renovaron con éxito y los que no
MYBOOKS: Preguntar sobre el estado de todos tus artículos de la biblioteca
HL: Obtener una lista de las reservas que están listas para recoger
RHL: Obtener una lista de las reservas que vencen pronto
RI: Obtener una lista de los artículos que están a punto de ser devueltos y que no se pueden renovar
RL: Generar una lista numerada de artículos que se pueden renovar
Text Alerts FAQs
Use your mobile device to sign up for text alerts.
For Englishtext SIGNUP to 844-203-5201
For Spanishtext REGISTRESE to 844-203-5201
When prompted, enter your library card number (full number with no spaces) and 4 digit PIN
HOLDS – sent when an item is ready for pick up
RENEWALS – sent 1 day before the due date, with an option to renew if possible
OVERDUE – sent when an item is 1 day past the due date
Yes. If you do not want to receive a specific alert, send the keyword to stop the alert. For example, text HOLD and you will not get an alert when a hold is ready for pickup. Text HOLD again and these texts will resume.
Yes. You can manage multiple library cards from the same phone number as long as you have the library card barcode and 4-digit PIN. Text ADDCARD to 844-203-5201 to register a new library barcode to your phone for notices. Use DROPCARD to remove a card.
Texts will be sent only when activity on your account triggers a message and will be sent between 9 a.m. and 8 p.m. MST/MDT. There may be a slight delay in message notifications so your mobile carrier does not flag or blacklist the message as spam.
Standard texting rates apply. Please check with your mobile phone carrier for rates. You can expect a larger volume of text messages with this service.
Shortly after signing up for the text service, you should receive a confirmation text. If you do not receive the confirmation message, text MYCARDS to verify the registered library cards.
You can also text HELP to 844-203-5201 for assistance.
Restart with the keyword SIGNUP. You will be asked to input your barcode again.
Text SWITCHPHONE to 844-203-5201 to update the phone number receiving texts. You will be prompted to provide the barcode you want to switch and then the PIN. The system will then make the switch and look for and resend any messages from the library over the last few days.
Yes.
No. Text alerts apply to physical items only. Digital content notifications come via email.
Send an email to poudrelibraries.support@shoutbomb.com. Please include your library card number and phone number.
