Once signed up, you will automatically receive notifications about holds, overdue items, and renewals. Text notifications apply to physical items only. Notifications for digital items are delivered via email.
Text keyword commands to check the status of your library account. Frequently used keywords include:
Yes. Texting the keyword to 844-203-5201 will turn off that type of notice. Text the keyword again to turn the notifications back on.
Command Description
HOLDS Hold notices Opt In/Out*
OVERDUE Overdue notice Opt In/Out*
RENEW Renew notices Opt In/Out*
NOTICES Current status of all your Opt In/Out services
* You receive these notices by default. You may choose to opt out and opt in at any time.
Yes. You can manage multiple library cards from the same phone number as long as you have the library card barcode and 4-digit PIN. Text ADDCARD to 844-203-5201 to register a new library barcode to your phone for notices. Use DROPCARD to remove a card.
Texts will be sent only when activity on your account triggers a message and will be sent between 9 a.m. and 8 p.m. MST/MDT. There may be a slight delay in message notifications so your mobile carrier does not flag or list the message as spam.
Standard texting rates apply. Please check with your mobile phone carrier for rates. You can expect a larger volume of text messages with this service.
Shortly after signing up for the text service, you should receive a confirmation text. If you do not receive the confirmation message, text MYCARDS to verify the registered library cards.
You can also text HELP to 844-203-5201 for assistance.
Text SWITCHPHONE to 844-203-5201 to update the phone number receiving texts. You will be prompted to provide the barcode you want to switch and then the PIN. The system will then make the switch and look for and resend any messages from the library over the last few days.
Send an email to po*********************@sh*******.com. Please include your library card number and phone number.