Create or Reset a PIN
A PIN, or personal identification number, is a 4-digit number used when accessing your library account online (My Account) and select digital resources, databases, and download services. PINs provide an extra layer of security for your account and personal information, particularly against unauthorized access or use of your library card.
Set Up Your PIN
- On any library webpage select My Account.
- On the account login page, enter your library barcode number.
- Leave the PIN section blank and click “Submit.”
- You will be prompted to create your 4-digit PIN. Type your PIN into the “New PIN” area and again in “Retype new PIN.” Click “Submit.”
Avoid choosing a PIN that is- a simple number sequence like 1234 or 0000
- Any part of your social security number
- If this is the first time you’ve logged into My Account, you will be prompted to choose a unique username.
- Once logged in, please review, update, or add an email address by clicking the “My Settings” link in the drop down at the top right of the screen.
Reset Your PIN
If you forget your PIN, you have a few options for resetting it.
Online: You must have a valid email address to reset your PIN using the online option. Click the “Forget your PIN?” link on the My Account login page. A link to reset your PIN will be sent to the email on file in the account. If you no longer have access to your email, call the Answer Center or come in to one of the libraries.
By Phone: Call the Answer Center at 970-221-6740 to request to have your PIN reset. You will need to provide proof of identification over the phone so we can make sure you are the cardholder and are authorized to access the account.
In Person: Stop by any of the libraries to request help resetting your PIN. You will need to provide a photo ID. Staff will assist you with setting up a new PIN for your account. Please note: PINs cannot be reset via email requests.
Change Your PIN
Use your current PIN to access your account online. Once you have logged in to your account, you can change your PIN using the “Change your account PIN” option under My Settings.
Update Your Personal Information
- Â Log in to My Account using your 14-digital barcode number from your library card and your PIN.
- Select “My Settings” in the drop down at the top right of the screen. Choose what information you’d like to add or update.
- Update your name, date of birth, email address, or username.
- Select/update a default holds and pickup location.
- Account preferences.
- Update your privacy settings.
If you enter an email address, you will be notified of incoming holds, autorenewals, and overdue items by email.
NOTE: to update your home address or phone number, you must call the Answer Center (970)-221-6740 with your library card 14 digit barcode number or visit a library in person.Â
Get Library Notifications
You can get account notices from us by email and text. We’ll notify you about your holds, items that are due or overdue, and other account activity.
Account Email Notifications
Enter a valid email address into your account and get notified of incoming holds, autorenewals, and overdue items.
SMS Text Alerts
Sign up for text alerts for your library card and we’ll let you know when your holds are available for pickup, and when items are due or overdue.
- For English text SIGNUP to 844-203-5201
- For Spanish text REGISTRESE to 844-203-5201
- When prompted, enter your library card number (full number with no spaces) and 4-digit PIN
Make an Online Payment
Pay lost or damaged material fees with a credit or debit card online through your account, or via check at a Customer Service Desk. The Library also accepts cash payments. Note: your library card will be blocked if you accrue $50.00 or more in fees.
The Library accepts Visa, MasterCard, and Discover. We use an SSL certificate for security on all online transactions. Our encryption is provided by VeriSign.
Pay Online
- Log in to My Account using your 14-digital barcode number from your library card and your PIN.
- Any fees on your account will be listed under the “Fees” tab on your account dashboard.
- Check or uncheck the boxes next to specific items to pay, or select “Pay All” on the right hand side of the screen. If you choose specific items, you will then click “Pay Selected.”
- Follow the prompts to enter payment details (credit/debit card).Â
- Once the fees are processed, you will see a green “Paid” icon that confirms the transaction was successful.
- A Payment Receipt page will be available to be printed immediately after a successful transaction. If you entered a valid email address in the billing form, an email receipt will also be sent to you.
Please note: A successful transaction will immediately update the balance in your library account. When you close this receipt window, please refresh your browser screen to see the updated balance.
Additional Account Features
Change Your Holds Pickup Location
Find the request(s) you wish to modify. On right hand side of the entry, under the hold status (e.g., not ready), you will find “Pick up at” drop down.Â
- Use the drop down to choose the library you would prefer your requested item to be sent to.
- If necessary, make additional changes to Pickup Locations for other holds on your list.
You will NOT have the option to change your pickup location if the item is:
- A Prospector item.
- Already in transit to fulfill your request.
- The item is showing a status of “Ready.”
Turn on Borrowing History
Track your reading history online. Once you set up the feature in your account, your new checkouts will be added to your reading history. Note: Items from Prospector or Interlibrary Loan will not be included in your history.
To set up this feature:
- Log into My Account.
- Click on “My Settings” in the drop down menu beneath your user name (top right corner).
- Go to Borrowing History and click “Change” to update.
- Choose “Save changes” to complete your update.
ONLY click this link to discontinue tracking items in Borrowing History.
Use the My Collections Feature
Build your library wish list! Keep track of books and other library items that you are interested in checking out: Completed, In Progress, and For Later.
To add items to your Shelves:
- Log in to My Account.
- From any item’s details page, search results, or lists, click “For Later” button or click the arrow next tot he button to select a different shelf.
- Repeat adding items to your shelves as desired.
- You can move items to different shelves or delete them by using the “Manage item” button next to it. Use the drop down menus to choose the appropriate shelf or click on “Remove from Shelves.”
Using Your Library
Discover our new website's improved features and intuitive navigation for an enhanced library experience.
Spark imaginations with storytimes, board and picture books, and have fun with early learning skills.
Never miss a hold notice! You can sign up for text alerts for your library card.
Can't find a book or other item? Find it with Prospector or interlibrary loan.